How to export tracking IDs and tracking links from Orders overview to Excel

In Track-POD, exporting tracking IDs and tracking links to an Excel file is a straightforward process that can enhance your customer service by allowing your clients to easily track their orders. Follow the steps below to efficiently export this information.

Step 1: Activate Tracking ID and Tracking Link Columns

To begin, navigate to the Orders tab within your Track-POD dashboard. Here, you will need to ensure that the Tracking ID and Tracking Link columns are visible. To do this, click on the Columns selection option. From the list that appears, simply tick the boxes next to Tracking ID and Tracking Link to activate these columns. This will allow you to view the relevant information for each order at a glance.

Step 2: Copy Individual Tracking Information

If you need to provide a tracking ID or tracking link for a specific order, you can easily copy this information to your clipboard. Locate the order in question and click on the Actions icon (represented by three dots) next to that order. From the dropdown menu, select the option to copy the tracking ID or tracking link. This is particularly useful for quickly sharing tracking details with customers via email or chat.

Step 3: Export the Entire Report to Excel

For a more comprehensive approach, you can export the entire orders report, including all tracking IDs and links, to an Excel file. Look for the Reports button, usually found at the top right corner of the Orders page. Click on this button and select the option to export to Excel. The file will be generated and downloaded to your device, allowing you to share it with your team or customers as needed.

Conclusion

By providing your customers with tracking IDs, they can easily check the status of their orders in the Tracking Portal, improving their overall experience. Whether you choose to copy individual tracking details or export the entire report, Track-POD makes it simple to keep your customers informed and satisfied. If you have any further questions or need assistance, feel free to reach out to our support team!