Orders not importing correctly

Created by Giedre Cesnuleviciene, Modified on Mon, 18 Dec 2023 at 11:06 AM by Tanya Derevyanko

We get it - spreadsheets might be temperamental sometimes. So if your spreadsheet didn't import correctly, make sure the columns in Track-POD correspond to the fields in the spreadsheet that is being imported.

You might also want ensure the date and time format is the same in the spreadsheet and Track-POD to avoid error message. 

If you still cannot succeed with routing feel free to contact our Support team at support@track-pod.com for assistance.

Video on how to import and update orders with a spreadsheet


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