Orders not importing correctly

Created by Giedre Cesnuleviciene, Modified on Mon, 18 Dec, 2023 at 11:06 AM by Tanya Derevyanko

We get it - spreadsheets might be temperamental sometimes. So if your spreadsheet didn't import correctly, make sure the columns in Track-POD correspond to the fields in the spreadsheet that is being imported.




You might also want ensure the date and time format is the same in the spreadsheet and Track-POD to avoid error message. 


If you still cannot succeed with routing feel free to contact our Support team at [email protected] for assistance.



Video on how to import and update orders with a spreadsheet


 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article