Track-POD offers ePOD notification service among many other features. If life happens and they don't get delivered don't panic and check what you can do below.
- Check your orders are containing valid email information by clicking the order and checking the order details.
- Check notification settings. There's a few:
ePOD (notifications sent at departure from the customer's site)
Live tracking emails and SMS sent at route start:
Live tracking emails and SMS with actual ETA sent at departure from the previous stop:
Don't forget to hit the Save button if any changes are made.
Related articles about notifying your clients
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