Notifications not being delivered

Created by Giedre Cesnuleviciene, Modified on Mon, 18 Dec 2023 at 11:03 AM by Tanya Derevyanko

Track-POD offers ePOD notification service among many other features. If life happens and they don't get delivered don't panic and check what you can do below.


  • Check your orders are containing valid email information by clicking the order and checking the order details.
  • Check notification settings. There's a few:


ePOD (notifications sent at departure from the customer's site)


 


Live tracking emails and SMS sent at route start:


 


Live tracking emails and SMS with actual ETA sent at departure from the previous stop:

 


Don't forget to hit the Save button if any changes are made.


 


 


 


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