Notifications not being delivered

Created by Giedre Cesnuleviciene, Modified on Mon, 10 Jul 2023 at 12:15 PM by Tanya Derevyanko

Track-POD offers ePOD notification service among many other features. If life happens and they don't get delivered don't panic and check what you can do below.

  • Check your orders are containing valid email information.
  • Check notification settings. There's a few:




Live tracking email/sms/ actual ETA:

Email notifications:


SMS notifications:


Don't forget to hit the Save button if any changes are made.




Related articles about notifying your clients


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