Notifications not being delivered

Created by Giedre Cesnuleviciene, Modified on Thu, 5 Sep at 10:34 AM by Tanya Derevyanko

Track-POD offers ePOD notification service among many other features. If life happens and they don't get delivered don't panic and check what you can do below.

Check that your orders contain valid email information by clicking the order and checking the order details.
Check notification settings. There's a few:

ePOD (notifications sent at departure from the customer's site)

Live tracking emails and SMS sent at route start:

Live tracking emails and SMS with actual ETA sent at departure from the previous stop:

Don't forget to hit the Save button if any changes are made.