Within Track-POD, you can notify your customers with several types of short text messages: advance notifications, notifications with a live tracking link, notifications with a live tracking link and ETA, post notifications with the status update.
Track-POD is integrated with an international SMS platform, for this reason, all phone numbers shall be submitted in the international long-code format.
If you upload customers' phone numbers in local format, without international phone codes, go to Notification Settings -> Advanced and select the corresponding country. This way the system will add the selected phone code to imported local phone numbers.
E.g.: the international phone code +44 will be automatically added to the imported UK phone number 07438-324 935 for correct SMS delivery. "0", space, "-" will be omitted. As a result, an SMS will be sent to +447438324935.
If you have phone numbers both in the local and international format the system will still bring all phone numbers to the international standard for correct SMS delivery.
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