How to scan delivery orders with an Android device?

Created by Tanya Derevyanko, Modified on Fri, 21 Jul 2023 at 03:31 PM by Volha Viachorka

With the Track-POD mobile app, you can scan delivery orders using just an Android smartphone camera.


Track-POD generates shipping labels with QR/Barcodes and uses barcode IDs imported via API for your delivery orders. They can be scanned at the warehouse while loading (Load Check) to make sure nothing is left behind, and at your customer's at the moment of the delivery (Orders scan) to guarantee that your customer receives the right order. 


Once you arrive at the customer's and tap Arrived in the app you can initiate QR/Barcode scanner from the App menu, scan the required order, and deliver it. Successfully scanned orders are marked as Scanned in green.


         


There are several service messages you can see on the screen while scanning the order:


Successfully scanned - the right order has been scanned


Unrecognized code - the system cannot recognize the QR/Barcode


This order has already been scanned - this QR/barcode has already been scanned at this location (if several orders are delivered to one address)


This order belongs to another site - the scanned order belongs to a different stop in this route.




A dispatcher can also force mandatory Order scanning. In this case, the mobile app will first prompt the driver to scan the delivery order and then submit it for signature. However, this requirement is not rigid, you will be able to deliver orders in case there is an issue with the camera and scanning cannot be completed.


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