Why am I having a trouble logging into the App

Created by Tanya Derevyanko, Modified on Wed, 27 May at 3:23 PM by Tanya Derevyanko

If you are currently experiencing difficulties accessing the mobile application, it is advisable to reach out to your supervisor and request them to confirm that your driver account has been properly set up in the web dashboard, specifically under the Directories -> Drivers section. 



Additionally, it is important to ensure that the driver's account is active and functioning correctly.


After confirming the account status, proceed to use the company ID, driver's username and password to log into the mobile application successfully. 




 

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